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Frequently asked questions

Here's everything you need to know about our classes at Young Guns Skate School. If you have any questions that we haven't covered below, please feel free to Contact Us

What happens if it's raining?

If the weather is really bad on the day of a class, classes may be cancelled. If we do have to cancel a class, a text message will be sent out to all parents who have booked for that class one hour before the start of the class. If you have paid for that class already, you will be credited. Skatepark Tours will run in most conditions. Lunchtime classes are not credited unless we do not run a minimum of 6 classes in that term. 

How to use credit.

If you have credit with us, an option to use this credit will appear when you next make a booking with us. Credit can be used at any time towards any Young Guns classes or Skatepark Tours.

First time skateboarder?

Students of all abilities are welcome at our classes, including beginners. Classes are split into groups where students will skate with those of a similar skill level (students are also welcome to be in the same group as friends). This is also dependent on the size of classes. Our instructors will make your child feel very welcome upon arrival and any nerves will disappear as soon as the wheels start rolling. As long as your child isn't better than us at skateboarding, then we can help!

Do I need my own skateboard, helmet and padding?

Students are encouraged to bring their own skateboard and helmet to classes. If not, we have plenty of spare skateboards and helmets that can be used at no extra cost. Helmets must be worn during classes. Other padding is optional and is not provided. While we don't discourage use of other padding if you prefer for your child to wear them, students are generally very safe without other padding.

Where can I buy a skateboard?

It is important that a skateboard of a suitable quality is used to be able to learn to skate properly and safely. Our very own Young Guns Skateboards are made especially for children who are learning to skateboard. To purchase a Young Guns Skateboard, please visit the shop section on our website.

Otherwise, the main thing with buying a skateboard is to make sure you purchase one from a skateboard store. A skateboard specific store will sell skateboards of a suitable standard for learning to skateboard. Good stores to visit are Cheapskates, Bordertown, Trainers, Backdoor Surf n Skate or the Def Store. You want to ask for a ‘beginners complete’ skateboard that is sized no smaller than 7.5 inches wide or no bigger than 8 inches wide. A 7.5" board would be suitable for skaters aged 4 - 8 years old, a 7.75 or 8" board would be suitable for skaters aged 8 - 13 years old. Just a standard length and shaped board is good and mentioning Young Guns Skate School may help too.

I need to cancel or modify a booking

If your child is no longer able to attend a booked class/tour. You can modify your booking by logging in to your Enrolmy account. Once logged in, click the ‘Update Booking’ button and you can easily make the desired changes.

If cancelling a booking at short notice (within 12 hours of the start of the class/tour). Please email us to let us know. A credit note for any missed classes will be given if notice of non attendance is given before the times below:

After School classes: Notice required before 1pm on the day of the class.
Holiday Programmes: Notice required 2 hours before the start of the class. 
Skatepark Tours: Notice required before 7:30am on the day of the tour. 
Private lessons: Direct notice required 1 hour before the start of the lesson.

A full charge will apply if notice of non attendance is not given before these times.

Email to give notice of non attendance. Please include your child's first and last name. 

How old does my child have to be?

Children aged 5 years old and up can join our classes. For children around this age, we may ask that a parent or caregiver can assist your child during classes under our guidance and only if needed. If you have a super star skateboarder that is under 5 years old, please free to contact us.

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